Privacy policy

Privacy declaration of the Spanish Association of Fluid Handling Equipment, Solutions and Process Technologies Exporters.

Last update: May 2018

This version 1.0 of the privacy policy is the result of the adaptation of the Spanish Association of Exporters of Equipment, Solutions and Process Technologies in the Handling of Fluids to the new REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data.

Your privacy is important to us. Spanish Association of Exporters of Equipment, Solutions and Process Technologies in the handling of fluids (hereinafter FLUIDEX) we are in Calle San Vicente 8, 3º, Dpto. 5º BIS (Edificio Albia I) 48001 Bilbao (Bizkaia), telephone: +34 94 607 46 63 and email address:

o This privacy statement explains what personal information you collect through our different actions with you and through our channels and services, as well as explaining how we use that data, and the technical and organizational measures we apply for your security.

You can contact the Association at the above address for any questions regarding data protection. You will be answered as soon as possible within a reasonable time, and always attending to the deadlines if your request is subject to it.

FLUIDEX offers a range of services, in the field of internationalization and innovation, references to the services of this statement include websites, servers, devices and services, all of them in the field of FLUIDEX.

The legitimization of these treatments is the execution of the association contract maintained with the member organizations of the same.

This statement applies to the interactions of FLUIDEX with you and all the services listed below.

  • Management of the association for associated companies (contact data).
  • Submission of commercial communications in relation to the activity of the association.

Personal data that we gather
FLUIDEX collects data to operate effectively and provide you with the best experiences with our services. Some of these data are directly provided by the data owner, or your organization in relation to contacts derived from business visits, when you register as an associate or contact us to obtain information about our services.

We obtain other data by registering how it interacts with our services, for example, by using technologies such as cookies and receiving error reports or usage data of the applications that run on your device.

The data we collect, in the acts cited above, would be:

  • Identification data (name, surnames, email address, telephone).
  • Your position or function (position you hold in your company).
  • Bank details, for payment or collection of services and / or association fee.
  • Information about interactions that you maintain with FLUIDEX

How we use personal data, to what end and the justification for the treatment.
FLUIDEX uses the data we collect to administer our Association and provide the services we offer. We may also use the data to communicate with you, for example, to inform you about your account, security updates and information about services in the area of import and export.

  • The legal basis of the treatment is that law that authorizes us to specific treatment of your personal data.
  • Another basis for the processing of your personal data is the execution of a contract in which the interested party is a party or for the application, at the latter's request, of pre-contractual measures.
  • Consent to the processing of your personal data for one or more specific purposes. The consent must be given in a clear positive action on their part so that it is in accordance with the law, by a channel (written, verbal, or electronic) that we can accredit its granting.

Whenever consent is requested for several differentiated purposes, one will have to be granted for each purpose.

At all times our company will request a free, specific and informed consent according to the provisions of the new REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 relating to the protection of natural persons in the regarding the processing of personal data and the free circulation of these data.

If you do not give consent for the treatment whose consent is requested, it will not be possible to start your data processing.

The purposes of treatment
The purposes of the treatment will be those assigned for each service requested. They are lawful purposes within the framework of import export scope from various perspectives, such as providing services to the associate. For each one of them, the necessary consent for the corresponding data processing will be assigned.

These data treatments have more generic objectives:

  • Manage our relationship with you and your company.
  • Provide you with information, through commercial shipments, appropriate and updated appropriate about our services (if you authorize us to do so).
  • Improve the quality of our business relationship and offer effective assistance.
  • Send you communications regarding the products or services that we promote.
  • Archiving and preservation of records and reports.
  • Collection and billing.
  • Payments and receipts.

How long we keep your personal information
Personal data we only keep the necessary time marked by the Law, in the case of identification with a management purpose would be four years, would be as established by the Commercial Law and establish a maximum of 6 years.

In the event that the processing of personal data comes from a contract, the conservation time is that of the duration of the contract plus the times set by law for the conservation thereof.

If you intend to provide us with personal information about other people (such as professional colleagues or employees) you must provide a copy of this privacy policy or the link so that you are informed of it.

Reasons we share personal information
We share your personal data with your consent or when they are necessary to complete any contractual transaction or execution, or provide any service you have requested as a potential associate and / or associate. We also share data, when required by law or to respond to legal processes, to protect our clients and to protect the rights or property of FLUIDEX.

Who accesses your personal data?

  • Our employees with access to data, who have signed a confidentiality clause and duty of secrecy to our organization, in relation to their access to the personal data of our clients.
  • Those responsible for the treatment that provide us with computer and management services, with which we have regulated the provision of services through contracts in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 concerning the protection of natural persons with regard to the processing of personal data and the free circulation of these data.
  • Those third parties that the law obliges us to transfer personal data, for legally assessed reasons, judicial, regulatory bodies, tax agency.

FLUIDEX does not make international data transfers.

How to control your personal data and access them
You can access your personal data by exercising the right of access established in the European regulation (EU) 2016/679 of April 27 protection of natural persons of their personal data, within the limits and conditions stipulated by this regulation, for right of access.

You can also exercise your right to rectification if the data are not correct or are not updated, as well as to oppose the treatment, in this case they will stop treating according to what is specified in the regulation, exercise the right of cancellation, opposition, limitation of treatment or portability, all reflected in the aforementioned regulation.

You also have the right to withdraw your consent at any time, without affecting the validity of the treatment prior to withdrawal.

To exercise these rights you own, you can contact our Association to present any doubts or objections that you need to clarify, in the account, you can also do it by mail to the address that appears in the heading of this privacy statement, attaching electronically or by a photocopy of your ID that identifies you and otherwise satisfies you as we treat your personal data may also place a claim with the competent control authority as stated by the aforementioned regulation

The FLUIDEX Website uses "cookies", which are small text files that a web server can read in the domain that places the cookie on your hard drive. We can use cookies to store your preferences and settings, help with login, provide targeted advertisements and analyze operations performed on websites.

FLUIDEX uses cookies (small text files located on your device) and similar technologies to provide our website and online services and to help collect data. Cookies allow us, among other things, to save your preferences and settings; They allow you to log in, provide interest-based advertising and analyze the performance of our website and online services. Only, in order to offer a better service through this website, and in order to facilitate its use, are automatically collected the connection and browsing data on the Web: the number of pages visited, the number of visits , the activity of the same and their frequency of use.

You have a variety of tools to control cookies, web beacons and other similar technologies, for example, browser controls to block and eliminate cookies and controls from some third-party analysis service providers to opt out of participating in the Data collection through web beacons and similar technologies. Your browser options and other options may affect your experiences with our products.

Technical and organizational measures of security of your personal data.
In FLUIDEX we have adopted the technical and organizational measures that guarantee a level of security and confidentiality to your personal data.

These measures are implemented based on technological advances, their implementation costs, the nature of the data and the risk of treatment. The purpose of the systems is to protect your personal data from any accidental or caused alteration, non-consensual access, destruction or loss and other possible undue alterations of treatment.

In relation to organizational measures we only collect those personal data that are necessary, adequate and pertinent for the proposed purposes.

Version of this privacy policy.
This privacy policy is developed in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 relating to the protection of natural persons with regard to the processing of personal data and the free circulation of this data.

Any future change in legislation in the field of personal data protection, as well as in the import and export environment, or those cross-cutting legislation that could affect your data processing will be communicated in advance through our usual channels of communication, as well as in the updating of this privacy policy.

The version of this privacy policy as indicated is v.1º - 05/2018.

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